Shipping policy

Shipping Policy

At You Are The Plant🌱, we strive to ensure that your order reaches you as quickly as possible. Here’s what you need to know about our shipping process:

Shipping Timeline

We process and dispatch orders as swiftly as we can. Most deliveries are typically made within 14 days of your order. However, as we rely on third-party service providers for shipping, occasional delays may occur due to factors beyond our control.

Delivery Information

• Shipping Providers: We use a range of trusted third-party carriers to deliver your orders. While we aim for timely delivery, please be aware that delays can sometimes happen.
• Processing Time: Orders are usually processed and dispatched within 1-2 business days.
• Delivery Time: After dispatch, delivery times may vary based on your location and the carrier's schedule. On average, most deliveries are completed within 14 days from the date of order.

Tracking Your Order

Once your order has been dispatched, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery.

Issues with Delivery

If you experience any issues with your delivery or have not received your order within the expected timeframe, please contact us at info@youaretheplant.com.au or 0478 649 880. We’re here to assist you and will work with the carrier to resolve any issues as quickly as possible.

Thank you for choosing You Are The Plant🌱. We appreciate your patience and understanding as we work to get your order to you.